Description: This publication analyzes the experiences of New York City community health workers during the COVID‑19 pandemic and shows that CHWs faced heavy emotional strain, inadequate compensation, and limited professional development, underscoring the need for stronger mental health support, fair pay, and meaningful training to sustain this essential workforce.

Citation: Coritsidis, A., Arniella, G., Berhane, T., Madden, D., Ruiz, J., Vangeepuram, N., & Oliver, K. (2025). Sustaining communities and community health workers: Lessons learned from community health workers’ experience during the COVID-19 pandemic. Journal of Ambulatory Care Management, 48(3), 159–168. https://doi.org/10.1097/JAC.0000000000000532